I finally decided to download the Comcast app so I could control my cable from my smartphone. I rarely watch TV, but my wife misplaces the remote frequently so I thought this would be a good idea. My conclusion? This needs a few features before it’ll really be useful for me.
I do admit, it is kind of neat. From my phone I can choose which of my two cable boxes to control. I can view the guide and select a program from there for either cable box. I can even apparently go through and select on demand programming.
However, I cannot use the app to control either associated TV. I cannot power on either cable box or the associated televisions. I can’t even control volume, either via the cable boxes or the televisions.
This limits the usefulness of the application.
Now, perhaps these features are hidden in the app somewhere and I don’t know about them. I haven’t seen such, though. The remotes Comcast provides can do all these things. I really need the app to be able to do them as well if this is to replace a remote.
I mean, most often if I can’t find the remote and I want to, the TV and cable box aren’t already on. Most times if those two are on already, I know where the remote is. I can turn on the TV by hand if I’ve lost the remote, but not the cable box. It doesn’t have any buttons of any kind and won’t work while off. The ability to select programming in such a case is pretty useless.
Volume control would be nice too.
Thus, unless this stuff gets added, I can’t see myself using this app very often. Perhaps to mess with my wife when she’d watching a show and I turn the channel on her, but not for much more than that. Not until they include the basic essential features I need.