Dear LampsPlus: Thanks a lot.
Recently, we broke one of the glass shades on our bathroom vanity light. We tried to find a replacement cover, but had great difficulty. We talked to LampsPlus, but they said they’d need some kind of part number to see if they could get a replacement. There were no identifiers visible on the fixture or the shade, so we would have had to take the fixture off the wall to find anything.
Electrical is beyond my skill set.
We were then informed by the developer that did our house that LampsPlus was indeed where they had gotten the fixture. LampsPlus still said they couldn’t figure out a replacement. THe fixture was nonstandard, so no replacement cover they had would fit.
Long story short, we bought a new fixture at Home Depot and hired an electrician to come out and install it. One thing LampsPlus did right: they gave us the contact info for the electrician who did end up helping us. Home Depot supposedly took our information for an electrician who was supposed to call us to schedule an install in 24-48 hours. Four days later we still haven’t heard.
Anyway, the new fixture is now installed. Know what the electrician told us? The old fixture was one specially made by LampsPlus. It was their own fixture and they could neither recognize it nor help find replacement parts. Mind you, it was only about four years old.
So, thanks LampsPlus. Thanks a lot.