I’m getting a bit sick of misleading communications from mortgage companies. Companies who try to pretend they have some kind of relationship with you already, companies who pretend you requested something from them, companies who pretend to be issuing government statements, all that. All that falsely.
I got a call recently. It was a 1-800 number I didn’t know, so I let it go to voice mail. Suprisingly, a voice mail was actually left. Supposedly, a person named Rick Reed called from Freedom Mortgage (not identified in the call, possibly to obscure what was actually going on, I figured that part out when I called back) claiming to be working on my OCWEN rate reduction. He asked me to give him a call back.
The problem? I’m not getting an OCWEN rate reduction. I don’t even have an OCWEN loan any more. That was gone when I sold a previous house.
I called him back to pry out of him whether or not he’d been intentionally misleading, as well as to consider whether or not I should report his company (this is where I learned it was Freedom Mortgage) for possible misleading practices. However, the extension he gave went to someone else’s voice mail. He hadn’t even managed to leave correct information.
Whether or not Rick and/or this company is doing something misleading, it sure seems so and I’m pretty sick of the whole practice. I know these people want money for refinancing loans, but do they have to mislead people that they have existing relationships or are giving official communications in order to do their business? I’m sure they get more responses that way, but it sure seems unethical…if not possibly illegal (I don’t know whether it is or not for sure, but it should be).
Either way, Rick and his company can do me the great honor of never calling me again.