The Xfinity/Comcast Commercial Isn’t Really Promising Anything New

I’m getting ready to move, so I’ve been noticing the Xfinity/Comcast (whatever they want to call themselves) moving commercials. They seem to suggest things other than what they are actually promising. What they are actually promising doesn’t seem to be that new.

I don’t know if you’ve seen the commercials or not, but it involves a person trying to call friends to help them move her stuff. Her friends all come up with excuses. Then she calls Comcast/Xfinity and the person on the phone is helpful. Great, right?

Yeah…except the person on the phone isn’t helping move the actual stuff either, or sending someone to do it. The person on the phone is just helping her schedule transfer of her Xfinity/Comcast services.

No cable company has ever done that before, right? It’s not like they want to retain you as a customer at the new address, right?

Seriously, they promise you can schedule on the day you want. You can even get a time window of a few hours. Again, this seems like what cable companies have been doing for a long time. What the heck are they actually advertising?

I’m a bit miffed myself whenever I see these. We scheduled transfer of our services recently. They gave us an appointment window all right, but we couldn’t get the discount they give new customers. No dice on that. The only way they’d even give us free installation is if we upgraded stuff, though they did supposedly guarantee that we’d get a discount on the new stuff for two years and only have to pay a couple dollars more.

Keep in mind, I don’t want the new stuff.

It’s just irritating to keep seeing those commercials that act like they’re going to be so helpful and do all this stuff for you. In fact, all they do is transfer your services like they’ve always done. I see nothing new, or nothing that other cable companies don’t do.

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